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The Epsilon Approach: Culture and Retention

By December 16, 2022January 10th, 2023No Comments

Epsilon worker in manufacturing plantThis is the fourth and final article in our series that provides insight into the Epsilon approach and why we do what we do: the design, fabrication, assembly and installation of Off-Site Constructed (OSC) central utility systems. With more than 20 years of proven experience designing and manufacturing complex mechanical systems, we’ve developed a core approach that we believe delivers the best results for the owner along with the entire project team.

In this edition we address how our employee culture and retention help us perform ahead of our industry peers, and why that makes a difference for our customers. Be sure to subscribe to our newsletter to have our topics delivered to your inbox.

Epsilon’s Culture and Employee Retention Make a Difference

For more than two decades Epsilon has been a visionary and industry leader in the off-site construction space. Part of our success stems from our culture of expertise and excellence.

Epsilon employees embrace excellence at every turn. The Epsilon team has a commitment to high performing results that translate into attention to detail at every level. Whether it’s a routine weld, or developing a proprietary assembly technique in our manufacturing facilities, every element of a project is treated as though it is the most important. Our employees don’t cut corners or accept “good enough.” If it’s not “Epsilon quality,” we do it over until it is. The results are utility system components that assemble in the field efficiently and undergo start-up and commissioning smoothly.

Constant Improvement. Epsilon team members don’t rest on their accomplishments. A desire for constant improvement is innate throughout the organization. Tradespeople continue to study and improve with the goal of becoming masters in their craft. Masters take on apprentices, and everyone at all levels has a focus on continual learning and professional development. Whether it’s attending formal training or self-paced, on-your-own programs, our employees strive to better themselves, the company and our solutions.

Length of Service. Epsilon enjoys a remarkably strong employee retention rate that would be the envy of our industry, particularly for key positions throughout our company – with countless employees being with us for a decade or more. So even as we grow, we’ve maintained the ability to confer vital institutional knowledge, which accelerates on-boarding and the impact new team members can make. We credit this high retention rate to a culture based on excellence and growth, as noted above – but also based on camaraderie, professional pride, mutual respect, and fun.

These items are just a few examples of how Epsilon has managed to become an industry leader, and why we continue to grow and expand our operations and reach throughout North America. Our culture and retention are leading indicators of the value we provide to our clients and business partners. Contact us today to learn more about the Epsilon approach and to discuss how our experience and expertise can be applied to your next project.